Covid -19 information to Guests

To all our valued customers,
As you may now be aware, we shall be reopening our establishments from Monday 26th April 2021, pending government restrictions.
We are pleased to announce that if anyone is in possession of our Costley & Costley gift vouchers, we shall honour these as follows;
Vouchers that may have already expired or are due to expire by the end of May, we have extended the use by date to the 30th November 2021. Could we please ask that if you are making a reservation with an expired voucher, you make reception aware of this at the time of booking.
We very much look forward to welcoming all of our customers back to our venues.

Lochgreen House Hotel & Spa are thrilled to announce we will be opening our doors and taking bookings for Restaurants ( inside and outside ) Rooms and Spa from Monday 26th April 2021 pending restrictions.

We are working hard to accommodate existing bookings and welcome new enquiries. We would like to take this opportunity to thank our loyal Guests for their continued support. It is very much appreciated.

All enquiries please email lochgreen@costley-hotels.co.uk or call 01292 313343.

We hope you keep well and look forward to seeing you in the very near future.

Bill & Cath Costley & Family and all the Team.

close

All packages are priced per person & are inclusive of a Two-Course Light Lunch or Afternoon Tea served in the Bisque Restaurant or Study.


Awaken the Senses

1hour / £90 – £95*

Aromatherapy Back, Neck & Shoulder Massage plus Express Hydra Nutri Facial.


Heart of the Ocean

2hours / £130 – £135*

Thalgo Marine Body Ritual and Lochgreen Bespoke Facial.

PURCHASE NOW


Pre-Natal Pampering

2hours 30mins / £155 – £160*

 Pre-Natal Massage with the choice of Jessica Deluxe Manicure or Geleration Deluxe Manicure or Pedicure.


Tranquillity for Two

2hours / £115 – £120*

Use of Double Room with Jacuzzi followed by a Thalgo Arctic or Pacific Spa Ritual.


We can bespoke any combination of treatments into a package to suit your every need. Seasonal packages also available, please see Offers section.

*Denotes £5 weekend supplement Saturday and Sunday.

BOOK PACKAGE

Making the most out of your time in the Spa

  • Pre-Booking
  • Facilities
  • Spa Etiquette
  • Cancellation
  • Vouchers
  • COVID Information
Pre-Booking

To schedule an appointment for your perfect treatment, it is best to book as far in advance as you can to avoid disappointment. To secure your booking credit card details may be requested. Any dietary requirements or medical conditions should also be advised at time of booking. Confirmation of your booking along with additional pre-arrival information will be emailed to you. We recommend you arrive no earlier than 10 minutes prior to your scheduled treatment in order to check in and change into robe/slippers should you wish.

Facilities

We provide lockers, robes, slippers and hairdryers for your convenience. Each treatment suite is equipped with a private shower for you to refresh pre or post-treatment. If you are staying in the hotel you may wish to arrive in your guest robe to help with your continued relaxation. Our exclusive dual treatment room with Jacuzzi can be requested in advance of your treatments, simply let us know at the time of your booking if you wish it to be yours.

Spa Etiquette

To ensure that our guests can relax and enjoy the peaceful surroundings, we ask that you please refrain from using your mobile phone and that it is set to silent mode. Post-treatment, we allow 30 minutes in our relaxation area which has luxurious loungers, glossy magazines and plentiful beverages for you to enjoy.

Cancellation

We ask that you give a minimum of 48 hours’ notice of cancellation where no charges will apply. A 100% charge will be incurred for any treatments cancelled less than 48 hours in advance or do not show for the scheduled appointment. Late arrivals will only receive the remaining available appointment duration but shall be charged at a full-service fee.

Vouchers

Costley and Costley vouchers are redeemable against any treatment, package or products.

Spa Monetary, Treatment or Package Certificates are available for purchase and can be personalised for the perfect Gift.

COVID Information

Please note that due to coronavirus restrictions, some services may not be available at this time.

We are operating on an appointment only basis to restrict numbers for guest well-being.

Face masks are mandatory for this setting, to be worn throughout the facility.

Please bring your own reading material as we cannot provide our usual glossy magazines.